Samsung TV Error Code 118 Fix is usually needed when your TV has trouble connecting to online services. This issue can prevent apps from loading and interrupt streaming on your Smart TV.
In this guide, you’ll learn simple step-by-step solutions to fix Samsung TV error code 118 and restore your connection quickly.
What Is Samsung TV Error Code 118?
Samsung TV error code 118 typically appears when the TV cannot communicate properly with online services. In many cases, this problem is related to internet connection issues, Smart Hub errors, or temporary service interruptions.
What Causes Error Code 118?
This error often appears when Smart Hub cannot connect properly to Samsung servers.
There are other reasons why this error may appear. The most common causes include:
- Weak or unstable internet connection
- Smart Hub connection problems
- Router or modem issues
- DNS configuration errors
- Temporary server communication issues
- Outdated TV software
In most cases, this error is related to network or software issues rather than a hardware failure.
How to Fix Samsung TV Error Code 118
Try the following solutions one by one until the error is resolved.
Restart Your TV and Router
Restarting your TV and router can resolve temporary connection problems.
- Turn off your TV
- Unplug it from power
- Restart your router
- Wait 1–2 minutes
- Turn everything back on
Check Your Internet Connection
Make sure your internet connection is stable and working properly.
- Test Wi-Fi on another device
- Confirm internet is working
- Move TV closer to router
- Restart network if needed
Reset Smart Hub
Resetting Smart Hub can fix connection issues related to apps and services.
- Go to Settings
- Select Support
- Open Device Care or Self Diagnosis
- Choose Reset Smart Hub
- Enter PIN (default: 0000)
- Set up Smart Hub again
Change DNS Settings
Changing DNS settings can help your TV connect properly to online services.
- Go to Settings
- Select General → Network → Network Status
- Open IP Settings
- Choose DNS → Enter Manually
- Enter 8.8.8.8
- Save and test connection
Update Your TV Software
Outdated software can cause connection errors and app issues.
- Go to Settings
- Select Support
- Click Software Update
- Install updates if available
- Restart your TV
How to Prevent Error Code 118 in the Future
Once the issue is fixed, you can take a few steps to reduce the chance of seeing it again.
Keeping your network stable and Smart Hub functioning properly can help prevent this error from returning.
- Keep Wi-Fi signal strong
- Restart router regularly
- Keep Smart Hub updated
- Update TV software
- Avoid network interruptions
Frequently Asked Questions
Why does Samsung TV error code 118 appear?
It usually appears when your TV cannot connect properly to Smart Hub or online services due to network issues.
Can resetting Smart Hub fix error 118?
Yes, resetting Smart Hub can resolve app-related and connection issues in many cases.
Is error code 118 a serious issue?
No, it is usually a network or software-related issue that can be fixed with simple troubleshooting steps.
Conclusion
Samsung TV error code 118 is usually caused by network issues, Smart Hub problems, or temporary service interruptions. By following the steps above, you should be able to restore your connection and get your TV working normally again.
You may also want to check our guides on Samsung TV Error Code 107 Fix, Samsung TV Error Code 137 Fix, Samsung TV Error Code 001 Fix, Samsung TV Error Code 012 Fix, Samsung TV Error Code 105 Fix, Samsung TV Error Code 202 Fix and Samsung TV Error Code 102 Fix for related connection issues.