HP Printer Not Printing Fix is needed when your HP printer is connected but does not print documents, photos, or test pages.
This issue usually happens because of a stuck print queue, offline printer setting, connection problem, outdated driver, paper jam, low ink, or Windows print spooler error.
Quick Fix
Restart your HP printer and computer, then clear the print queue. If the printer still does not print, check that it is set as the default printer and that Use Printer Offline is turned off.
Try This First
• HP printer connected but not printing → clear the print queue
• Printer shows offline → turn off Use Printer Offline
• Print job disappears or gets stuck → restart Print Spooler
• Printer has lights or warning messages → check paper, ink, and jams
If the issue continues, follow the fixes below.
Why Is My HP Printer Not Printing?
Your HP printer may stop printing when Windows cannot send the print job correctly or the printer cannot process it.
This can happen even if the printer appears connected. The problem may be with the print queue, offline mode, printer connection, driver, ink, paper, or Windows printing service.
What Causes HP Printer Not Printing?
The most common causes include:
• Stuck print queue
• HP printer set to offline mode
• Wrong printer selected in Windows
• USB or WiFi connection problem
• Outdated or corrupted printer driver
• Low ink, empty cartridge, or paper jam
• Print Spooler service problem
• Windows printer settings issue
This issue usually means the printer is not receiving or processing the print job correctly.
How to Fix HP Printer Not Printing
Follow these steps until your HP printer starts printing normally again.
Check Printer Connection
- Make sure your HP printer is turned on
- Check the printer screen for warning messages or blinking lights
- If you use USB, unplug the cable from the printer and computer
- Plug the USB cable back in firmly
- Try a different USB port on the computer if available
- If you use WiFi, check that the printer is connected to the same WiFi network as your computer
- Restart the printer and try printing again
If Windows shows the printer as offline, follow this guide: Printer Offline Fix
A loose cable, weak WiFi connection, or wrong network can stop your HP printer from receiving print jobs.
Clear the Print Queue
- Open Control Panel
- Go to Devices and Printers
- Right-click your HP printer
- Click See what’s printing
- Look for stuck, paused, or failed print jobs
- Click Printer in the top menu
- Select Cancel All Documents
- Restart your printer
- Try printing a new document
A stuck print job can block every new print job behind it.
Set Your HP Printer as Default
- Click the Start button
- Open Settings
- Go to Bluetooth & devices → Printers & scanners
- Select your HP printer
- Click Set as default if the option appears
- If Windows manages your default printer automatically, turn that option off if needed
- Try printing again
If Windows sends the document to another printer or virtual printer, your HP printer may not print even though it is connected.
Disable Use Printer Offline Mode
- Open Control Panel
- Go to Devices and Printers
- Right-click your HP printer
- Click See what’s printing
- Click Printer in the top menu
- If Use Printer Offline has a checkmark, click it to remove the checkmark
- Close the window
- Try printing again
Windows can keep a printer in offline mode even after the printer is available again.
Restart Print Spooler Service
- Press Windows + R on your keyboard
- Type
services.msc - Press Enter
- Scroll down and find Print Spooler
- Right-click Print Spooler
- Click Restart
- Wait a few seconds
- Try printing again
If your print jobs stay stuck or do not reach the printer, follow this guide: Brother Printer Offline Fix
Print Spooler controls print jobs in Windows. Restarting it can fix stuck printing and communication errors.
Run Windows Printer Troubleshooter
- Click the Start button
- Open Settings
- Go to System → Troubleshoot → Other troubleshooters on Windows 11
- On Windows 10, go to Update & Security → Troubleshoot → Additional troubleshooters
- Find Printer
- Click Run or Run the troubleshooter
- Select your HP printer if asked
- Apply any recommended fixes
- Restart your computer if Windows asks
- Try printing again
The printer troubleshooter can detect common Windows printer problems and repair some settings automatically.
Update HP Printer Drivers
- Right-click the Start button
- Click Device Manager
- Expand Printers or Print queues
- Right-click your HP printer
- Click Update driver
- Select Search automatically for drivers
- Install any update Windows finds
- Restart your computer
- Try printing again
If Windows does not find a driver, go to the official HP support website, search for your exact printer model, and download the recommended driver from HP.
Outdated or corrupted drivers can stop Windows from communicating with your HP printer correctly.
Check Ink, Toner, and Paper
- Check the printer display for low ink, low toner, or paper warnings
- Open the paper tray and make sure paper is loaded correctly
- Remove bent, curled, or damaged paper
- Check for paper stuck inside the printer
- Open the cartridge area and make sure cartridges are installed firmly
- Replace empty or very low cartridges if needed
- Close all printer covers
- Try printing a test page
If the printer shows an E3 error or paper/feed problem, follow this guide: HP Printer Error E3 Fix
HP printers may refuse to print if paper is jammed, cartridges are not seated correctly, or ink/toner is too low.
Remove and Re-Add the HP Printer
- Click the Start button
- Open Settings
- Go to Bluetooth & devices → Printers & scanners
- Select your HP printer
- Click Remove
- Restart your computer
- Go back to Printers & scanners
- Click Add device
- Select your HP printer from the list
- Try printing again
Removing and re-adding the printer creates a fresh connection between Windows and your HP printer.
Restart Your Router for WiFi Printers
- Turn off your HP printer
- Unplug your router from power
- Wait at least 60 seconds
- Plug the router back in
- Wait until the WiFi lights become stable
- Turn your HP printer back on
- Make sure your computer reconnects to the same WiFi network
- Try printing again
WiFi printers may stop printing if the router loses communication with the printer.
How to Prevent HP Printer Not Printing
• Keep your HP printer and computer on the same network
• Clear stuck print jobs when printing fails
• Keep printer drivers updated
• Avoid turning off the printer during a print job
• Keep paper loaded correctly
• Replace very low ink or toner before printing important documents
• Restart the printer occasionally if it becomes unresponsive
Frequently Asked Questions
Why is my HP printer connected but not printing?
Your HP printer may be connected but not printing because of a stuck print queue, offline mode, wrong default printer, driver problem, Print Spooler issue, or paper/ink problem.
Can a stuck print queue stop my HP printer?
Yes, one stuck print job can block every new document from printing until the queue is cleared.
Should I reinstall my HP printer if it will not print?
You should try connection checks, print queue clearing, offline mode, spooler restart, and driver updates first. Reinstalling or re-adding the printer should come after simpler fixes.
You may also want to check our guides on Epson Printer Not Printing Fix and Canon Printer Error B200 Fix for related printer issues.