Facebook Comments Not Loading Fix (Step-by-Step Guide)

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Facebook Comments Not Loading Fix is needed when you can see posts but comments fail to appear, keep loading, or show an error.

This issue usually affects specific parts of Facebook and is often caused by connection problems, app glitches, or content loading issues.

Quick Fix

Refresh the post or reopen the Facebook app, then check if comments appear.

Try This First

  • Comments missing → refresh the post
  • Comments stuck loading → restart the app
  • Only one post affected → open another post to compare

If the issue continues, follow the fixes below.

Why Are Facebook Comments Not Loading?

Comments may fail to load when Facebook cannot retrieve comment data due to connection issues, app errors, or temporary server problems.

What Causes This Issue?

  • Slow or unstable internet connection
  • App or browser glitches
  • Corrupted cache or cookies
  • Content loading errors
  • Temporary Facebook issues

How to Fix Facebook Comments Not Loading

Follow these steps until comments appear normally.

Refresh the Post

  1. Tap or click the post
  2. Pull down (on mobile) or click Refresh (on desktop)
  3. Wait for the page to reload
  4. Check if comments appear

Check Your Internet Connection

  1. Open another app or website
  2. If it is slow or not loading, your connection may be unstable
  3. Turn WiFi OFF and ON again
  4. Try loading comments again

Restart the Facebook App

  1. Close the Facebook app completely
  2. Wait a few seconds
  3. Open the app again
  4. Open the post and check comments

Clear Browser Cache and Cookies

  1. Open your browser
  2. Press Ctrl + Shift + Delete
  3. Select Cookies and Cached data
  4. Click Clear data
  5. Restart your browser
  6. Open Facebook again

Check If Comments Are Disabled

  1. Open the post
  2. Scroll to the comment section
  3. Look for messages like “Comments are turned off”
  4. If comments are disabled, you will not be able to view them

Some posts have comments turned off by the owner.

Change Comment Sorting Settings

  1. Open the Facebook post
  2. Tap or click the comment section
  3. Look for “Most Relevant” at the top
  4. Tap it
  5. Select All Comments
  6. Check if missing comments appear

Sometimes Facebook hides comments based on sorting settings, not because they failed to load.

Switch to Another Account (if possible)

  1. Log out of your account
  2. Log in using another account (if available)
  3. Open the same post
  4. Check if comments appear

This helps identify if the issue is account-specific.

Update the Facebook App or Browser

Outdated versions can cause certain features, like comments, to stop working correctly.

On Mobile:

  1. Open the App Store or Google Play Store
  2. Search for Facebook
  3. If you see an Update button, tap it
  4. Wait for the update to finish
  5. Open the app and check if comments load

On Desktop:

  1. Restart the browser and reload Facebook
  2. Open your browser
  3. Click the menu icon (top-right corner)
  4. Go to Settings → About
  5. Install any available updates

Restart Your Device

If comments still don’t appear, restarting your device can clear temporary system issues:

  1. Press and hold the Power button
  2. Select Power Off and wait about 20 seconds
  3. Turn the device back ON
  4. Open Facebook and check the comments section again

This helps reset background processes that may be preventing content from loading properly.

Check Facebook Server Status

Sometimes the issue is not on your device but on Facebook’s side.

  1. Open your browser
  2. Search for “Is Facebook down”
  3. Open a website that reports outages
  4. Check if other users are reporting comment issues

If many users report the same problem, you may need to wait until Facebook fixes it.

Check Network Stability (if comments still don’t load)

If comments are still missing, your connection may be unstable even if other apps seem to work.

  1. Open a different website or app that loads content (for example, YouTube or Google)
  2. Check if pages load slowly or videos take time to start
  3. Turn WiFi OFF, then turn it back ON
  4. If using WiFi, move closer to your router
  5. Try switching between WiFi and mobile data
  6. Return to Facebook and open the same post again

Unstable connections can load basic content but fail to load dynamic elements like comments.

If your connection is unstable, follow this guide: Ethernet Connected But No Internet Fix

Reinstall the Facebook App

If comments still do not load, reinstalling the app can fix deeper issues.

On Android:

  1. Open Settings → Apps → Facebook
  2. Tap Uninstall
  3. Confirm the removal
  4. Open the Google Play Store
  5. Search for Facebook and tap Install
  6. Open the app and log in

On iPhone:

  1. Press and hold the Facebook app icon
  2. Tap Remove App → Delete App
  3. Open the App Store
  4. Search for Facebook
  5. Tap the download icon
  6. Open the app and sign in

Reinstalling ensures all app files are replaced, which can fix persistent loading issues.

How to Prevent This Issue

  • Keep your app updated
  • Use a stable internet connection
  • Avoid switching networks frequently
  • Clear cache occasionally

Frequently Asked Questions

Why are Facebook comments not showing?

This is usually caused by connection issues or app glitches.

Why can I see posts but not comments?

The comment section may not be loading properly or may be disabled.

Can I fix this myself?

Yes, most comment loading issues can be resolved with simple steps.

You may also want to check our guides on Facebook Feed Not Refreshing Fix, Facebook Feed Showing Old Posts Fix and Facebook Not Loading Fix for related issues.