Facebook Comments Not Loading Fix is needed when you can see posts but comments fail to appear, keep spinning, or show an error.
This issue can happen in the Facebook app or browser and is usually caused by internet problems, app glitches, cached data, comment sorting, disabled comments, account session issues, or temporary Facebook service problems.
Quick Fix
Refresh the post or close and reopen the Facebook app. If comments still do not appear, check whether comments are disabled and switch the comment sorting option to All comments.
Try This First
• Comments missing on one post → check if comments are disabled
• Comments stuck loading → refresh the post or restart the app
• Some comments hidden → change comment sorting
• Comments missing only on your account → sign out and sign back in
If the issue continues, follow the fixes below.
Why Are Facebook Comments Not Loading?
Facebook comments may fail to load when the app, browser, account session, or connection cannot retrieve comment data properly.
This can appear as missing comments, comments stuck loading, hidden replies, empty comment sections, or comments showing on one device but not another.
What Causes Facebook Comment Issues?
The most common causes include:
• Weak or unstable internet connection
• Facebook app or browser glitches
• Corrupted cache or cookies
• Comments disabled on the post
• Comment sorting hiding some replies
• Account session problems
• Temporary Facebook service problems
This issue can come from the post settings, your Facebook app, browser, account session, internet connection, or Facebook itself.
How to Fix Facebook Comments Not Loading
Follow these steps until Facebook comments appear normally again.
Refresh the Post
- Open the Facebook post where comments are missing
- If you are using a browser, click the Refresh button near the address bar
- If you are using the app, pull down on the screen to refresh
- Wait for the post to reload fully
- Tap or click the comment section again
- Check if comments appear
Refreshing reloads the post and forces Facebook to request the comment section again.
Check If Comments Are Disabled
- Open the Facebook post
- Scroll to the comment area
- Look for a message such as Comments are turned off
- Open another post from a different page or person
- Check if comments appear there
- If comments work on other posts, the original post may have comments disabled
If comments are disabled by the post owner or Facebook, you cannot turn them back on yourself.
Change Comment Sorting Settings
- Open the Facebook post
- Tap or click the comment section
- Look for a sorting option such as Most Relevant, Newest, or All comments
- Tap the sorting option
- Select All comments if available
- Check if the missing comments appear
Sometimes Facebook hides comments because of sorting or filtering, not because comments failed to load.
Check Your Internet Connection
- Open another app or website
- Check if it loads normally
- If other apps are slow, turn WiFi OFF and ON
- Try switching from WiFi to mobile data
- Open Facebook again
- Return to the same post and check comments
If Facebook itself is stuck loading or shows a blank page, follow this guide: Facebook Not Loading Fix
Facebook needs a stable connection to load comments, replies, profiles, and reactions.
Restart the Facebook App
- Close the Facebook app completely
- On Android, open the recent apps screen and swipe Facebook away
- On iPhone, open the app switcher and swipe Facebook away
- Wait a few seconds
- Open Facebook again
- Open the same post
- Check if comments load
Restarting the app clears temporary app glitches that may stop comments from appearing.
Clear Browser Cache and Cookies
- Open your browser
- Press Ctrl + Shift + Delete on Windows or Command + Shift + Delete on Mac
- Select Cached images and files
- Select Cookies and other site data
- Click Clear data
- Close and reopen your browser
- Go back to facebook.com
- Open the same post again
Old cache or cookie data can stop Facebook comments from loading correctly in a browser.
Clear Facebook App Cache
- Open your phone Settings
- Tap Apps or Applications
- Find and tap Facebook
- Tap Storage
- Tap Clear Cache
- Open Facebook again
- Check the comment section
If Facebook app features are not responding correctly, follow this guide: Facebook App Not Working Fix
Clearing cache removes temporary files that may be corrupted. It does not delete your Facebook account, posts, or comments.
Sign Out and Sign Back In
- Open Facebook
- Tap the Menu icon with three lines
- Scroll down and tap Log out
- Close Facebook completely
- Open Facebook again
- Sign back into your account
- Open the same post and check comments
Signing out refreshes your account session and can fix cases where comments are missing only for your account.
Update the Facebook App or Browser
- If using mobile, open the Google Play Store or App Store
- Search for Facebook
- Tap Update if an update is available
- Restart your phone
- Open Facebook again
If using Facebook in a browser:
- Open your browser
- Click the three dots menu
- Go to Help → About if using Chrome or Edge
- Install any available update
- Restart the browser
- Open Facebook again
Updating fixes bugs that can stop comments, replies, and other Facebook features from loading.
Try Another Device or Browser
- Open the same Facebook post on another phone, tablet, or computer
- If using a browser, try another browser such as Chrome, Edge, Firefox, or Safari
- Log in to your account
- Open the same post
- Check if comments appear there
If comments work on another device or browser, the issue is likely with your original app, browser, cache, or device settings.
Restart Your Device
- Save anything important you are doing
- Close Facebook and other open apps
- Press and hold the Power button
- Tap Restart or Reboot
- Wait for your device to turn back on
- Open Facebook again
- Check the comment section
Restarting clears temporary device issues that can affect app features like comments.
Check Facebook Server Status
- Open a browser on your phone or computer
- Search for Facebook outage or Facebook server status
- Check if many users are reporting comment, feed, or app problems
- Try opening Facebook on another device
- Wait and try again later if Facebook is down
If Facebook is having service problems, comments may not load even when your device and internet are working normally.
Reinstall the Facebook App
- Press and hold the Facebook app icon
- Tap Uninstall or Remove App
- Confirm the removal
- Restart your phone
- Open the Google Play Store or App Store
- Search for Facebook
- Install Facebook again
- Open Facebook and sign in
- Check if comments load normally
Reinstalling Facebook removes damaged app files and gives the app a clean setup.
How to Prevent Facebook Comment Issues
• Keep the Facebook app updated
• Keep your browser updated
• Use a stable internet connection
• Clear cache if comments stop loading again
• Check comment sorting before assuming comments are missing
• Restart the app when Facebook features become stuck
Frequently Asked Questions
Why are Facebook comments not loading?
Facebook comments usually fail to load because of internet problems, app glitches, corrupted cache, disabled comments, comment sorting, or temporary Facebook service issues.
Why can I see posts but not comments?
You may see posts but not comments when the main post loads but the comment section fails because of cache, connection, account session, or Facebook-side problems.
Why are comments missing on only one Facebook post?
If comments are missing on only one post, the post owner may have turned comments off, Facebook may have restricted comments, or comment sorting may be hiding some replies.
You may also want to check our guides on Facebook Feed Not Refreshing Fix, Facebook Images Not Loading Fix and Facebook Videos Not Playing Fix for related Facebook loading and media issues.