YouTube App Not Working Fix is usually needed when the YouTube app does not open, crashes, freezes, or does not load videos properly on your phone.
In this guide, you’ll learn simple step-by-step solutions to fix YouTube app issues on Android and iPhone.
Quick Fix
Close the YouTube app and restart your phone. This resolves many temporary app issues.
Try This First
- App not opening → restart your phone
- Videos not loading → check internet connection
- App crashing → update the app
If the issue is not resolved, follow the detailed fixes below.
Why Is the YouTube App Not Working?
The YouTube app may stop working due to app glitches, outdated versions, or connection problems.
This issue can appear as app crashes, videos not loading, or freezing.
What Causes YouTube App Issues?
- Poor internet connection
- Outdated app version
- Corrupted app data
- Low device storage
- Sync or account issues
How to Fix YouTube App Not Working
Try the following solutions one by one until the app works properly.
Check Your Internet Connection
- Open another app (for example, a browser or YouTube on another device)
- Try loading a website or video
- If it does not load, your internet connection may be down
- If other apps also don’t load, the issue is with your internet, not the YouTube app.
- Turn WiFi OFF, wait a few seconds, then turn it back ON
- Open the YouTube app again and check if it works
Force Close the YouTube App
- Open your phone Settings
- Tap Apps or Applications
- Find and tap YouTube
- Tap Force Stop
- Confirm if prompted
- Wait a few seconds
- Open the YouTube app again
Restart Your Phone
- Press and hold the Power button to restart your device
- Tap Restart
- Wait for your phone to turn back on
- Open the YouTube app and test it
Update the YouTube App
- Open the Google Play Store (Android) or App Store (iPhone)
- Search for YouTube
- Tap the YouTube app
- If an Update button appears, tap it
- Wait for the update to complete
- Open the app again
Clear App Cache (Android Only)
- Open your phone Settings
- Tap Apps
- Select YouTube
- Tap Storage
- Tap Clear Cache
- Open the app again and test it
Check Phone Storage Space
- Open your phone Settings
- Tap Storage
- Check available space
- If storage is low, delete unnecessary apps or files
- Restart your phone
- Open YouTube again
Reinstall the YouTube App
Use this if the app still does not work after trying all other fixes.
- Press and hold the YouTube app icon
- Tap Uninstall
- Confirm the action
- Open the App Store or Google Play Store
- Search for YouTube
- Tap Install
- Open the app and test it
Check Internet Issues (if videos do not load)
- Restart your router
- Reconnect your phone to WiFi
- Try opening the app again
If YouTube is not working due to connection problems, follow this guide: WiFi Connected But No Internet Fix
How to Prevent YouTube App Issues
- Keep the app updated
- Restart your phone regularly
- Maintain enough storage space
- Use stable internet connection
Frequently Asked Questions
Why does the YouTube app keep crashing?
This is usually caused by outdated app versions or corrupted data.
Why are videos not loading in the app?
This often happens due to internet or sync issues.
Can I fix this myself?
Yes, most app issues can be resolved with simple steps.
You may also want to check our guides on YouTube Not Working Fix and YouTube Buffering Fix for related issues.